This Refund Policy applies to purchases made on gelatin.healthyherbs.site for digital products, including the eBook “Natural Balance – The Gelatin Routine”. By placing an order, you agree to this Refund Policy.
Digital products are delivered instantly. Because of the nature of downloadable/accessible digital content, all sales are generally final unless stated otherwise below.
1) Eligibility for Refunds
Refunds may be considered only under the following limited circumstances:
- Duplicate charge: You were charged more than once for the same order.
- No access received: You did not receive access/delivery after purchase, and our support team cannot resolve it.
- Technical issue: The file/access is corrupted or unusable, and we are unable to provide a working version.
- Unauthorized transaction: If you believe your purchase was fraudulent, contact us immediately (we may require documentation).
2) Not Eligible for Refunds
Refunds are generally not provided for:
- Change of mind after receiving instant access.
- Not liking the content, tone, or format after delivery.
- Failure to read product description before purchase.
- Incompatibility caused by your device, software, or internet connection.
- Requests made after the allowed time window (if applicable).
3) Time Window to Request a Refund
If you believe you qualify under Section 1, please contact us within 7 days of your purchase date. Requests outside this window may not be eligible.
4) How to Request a Refund
Email us with the subject line “Refund Request” and include:
- Your full name
- Email used at checkout
- Order ID / transaction reference (if available)
- A short explanation of the issue
- Any screenshots or proof (if relevant)
Refund contact: upanchal@zilliondatamarketing.com
5) Processing Time
If approved, refunds are issued back to the original payment method. Processing times depend on your bank/payment provider and may take several business days.
6) Chargebacks
If you have an issue, please contact us first so we can help. Unnecessary chargebacks may delay resolution and may result in restricted access to future purchases.
7) Contact Information
- Company: Zilliondata Marketing LLP
- Address: G/203, Radhe Galaxy Residency, Ahmedabad, Gujarat, India
- Tax ID: AADFZ6799A
- Phone: +91 9723081256
- Email: upanchal@zilliondatamarketing.com
This page is a general template and does not constitute legal advice. Refund rules can vary by country and payment processor. Consider legal review if you need strict compliance for your sales jurisdictions.